Delivery, Return & Refund
Shop confidently with our seamless delivery, return, and refund process.
Delivery Overview
- All orders are typically processed and shipped within 2-3 weeks. Delivery times may vary depending on your location.
- We currently offer international shipping to selected countries only, which are Australia, Belgium, France, Germany, Italy, Netherland, New Zealand, Poland, United Kingdom and United States.
- While we make every effort to ensure timely delivery, unforeseen circumstances such as weather delays or carrier issues may occur. We appreciate your patience and understanding in such situations.
1. Order and pay for the Product
2. Receive an Order Confirmation
3. Track your order in My Account
3. Wait for Your Order to Arrive
International Shipping
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Standard delivery Get it in 2-3 weeks |
|
|---|---|
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Australia, Belgium, France, Germany, Italy, Netherland, New Zealand, Poland, United Kingdom & United States. |
FREE |
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Other countries (please contact us for shipping quote before order) |
$30+ |
*Please note that additional customs fees and taxes may apply, which are the responsibility of the customer.
Return & Refund Policy
- We accept returns for unused and unopened items within 30 days of purchase. To initiate a return, please contact our customer service team with your order details.
- Once your return request is approved, you will receive instructions on how to return the item(s). Please ensure that the product is securely packaged to prevent damage during transit.
- Upon receiving the returned item(s) in original condition, we will process a refund to the original payment method used for the purchase. Please allow 3-7 business days for the refund to reflect in your account.
- Please note that a 20% restocking fee will be deducted from the refunded amount. Customers are responsible for return shipping costs. We advise using a trackable shipping method to ensure receipt of returned goods, as refunds will not be issued for items not received.
- Exclusions: Certain items such as personalized or customized products, returned in a used or damaged condition may not be eligible for return. Please contact us for further assistance if you have any questions about your specific item.
FAQs
A client that's unhappy for a reason is a problem, a client that's unhappy though he or her can't quite put a finger on it is worse. Chances are there wasn't collaboration, communication, and checkpoints, there wasn't a process agreed upon or specified with the granularity required.
It's content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn't have helped, won't help now. It's like saying you're a bad designer, use less bold text, don't use italics in every other paragraph. True enough, but that's not all that it takes to get things back on track.
If that's what you think how bout the other way around? How can you evaluate content without design? No typography, no colors, no layout, no styles, all those things that convey the important signals that go beyond the mere textual, hierarchies of information, weight, emphasis, oblique stresses, priorities, all those subtle cues that also have visual and emotional appeal to the reader. Rigid proponents of content strategy may shun the use of dummy copy but then designers might want to ask them to provide style sheets with the copy decks they supply that are in tune with the design direction they require.
A client that's unhappy for a reason is a problem, a client that's unhappy though he or her can't quite put a finger on it is worse. Chances are there wasn't collaboration, communication, and checkpoints, there wasn't a process agreed upon or specified with the granularity required.
It's content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn't have helped, won't help now. It's like saying you're a bad designer, use less bold text, don't use italics in every other paragraph. True enough, but that's not all that it takes to get things back on track.
If that's what you think how bout the other way around? How can you evaluate content without design? No typography, no colors, no layout, no styles, all those things that convey the important signals that go beyond the mere textual, hierarchies of information, weight, emphasis, oblique stresses, priorities, all those subtle cues that also have visual and emotional appeal to the reader. Rigid proponents of content strategy may shun the use of dummy copy but then designers might want to ask them to provide style sheets with the copy decks they supply that are in tune with the design direction they require.
A client that's unhappy for a reason is a problem, a client that's unhappy though he or her can't quite put a finger on it is worse. Chances are there wasn't collaboration, communication, and checkpoints, there wasn't a process agreed upon or specified with the granularity required.
It's content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn't have helped, won't help now. It's like saying you're a bad designer, use less bold text, don't use italics in every other paragraph. True enough, but that's not all that it takes to get things back on track.
